Our company solemnly promises: in accordance with the national three-guarantee policy, all intercom terminal products NT-F2 models supplied to China Telecom implement 7-day return, 15-day replacement (non-product quality problems do not support return), terminal warranty period of 1 year, accessories warranty period of 6 months after-sales service.
Product after-sales service adopts the way of consignment repair service, after our company receives the product, the ordinary problem is repaired within 7 days and sent (other problems are sent as soon as possible after the repair is completed according to the specific situation). Our company is responsible for the two-way postage of the warranty repair, and the detailed after-sales contact information is as follows:
National unified customer service hotline: 400-608-1718 (service time: working days 9:00-18:00)
After-sales business contact: Xie Wei
Contact number:18682452283
The after-sales repair method is as follows:
Phone: 13418887396
Receiving contact: Li Ling
Address: 8608 Jinxing Building, Baoan Avenue, Bao'an Avenue, Shenzhen City, Guangdong Province